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Frequently Asked Questions (FAQs)

How long do I have to wait after ordering a product for it to be delivered?

Once you buy the product, you will immediately receive its download link in an email. Simply click this link and then click on Download. If you do not receive the email within 3 minutes of completing your purchase, check your Spam folder as sometimes the email could be directed there. If you have any problems, please contact support and we will be happy to assist you.

How do I use the template once I download it?

The templates are delivered as a .zip file. If you are using Windows XP or later, simply double-click on the file. The .zip file contains different versions of the template, for each version of PowerPoint. Double-click on the appropriate one and it will open in PowerPoint. Now choose Save As and save it anywhere you would like, for example, the My Documents folder. You are now ready to get to work!

If you are using an older operating system that does not support .zip files, try downloading WinRAR - a free program that will let you open .zip files.

What versions of PowerPoint do you support?

We support PowerPoint 97, PowerPoint 2000, PowerPoint XP, PowerPoint 2003, PowerPoint 2007 and PowerPoint 2010 (and later). The templates come packaged in clearly-marked distinct versions, specially designed to ensure optimal compatability with every version of PowerPoint.